By Steve Letchford
Last week, I had the pleasure of hosting three members of the team from Cana Family Health Care Center – one of our clients – at our home in Kijabe. Cana has been switching over to Banda from paper. They are a surprisingly large operation, so it’s taking some time, but once they are up and running completely on Banda, they will be able to streamline their operation and drastically increase their impact on the community they serve. I wanted to share a bit with you about last week’s visit because for me, it was such a good reminder of the incredible opportunity we have at Banda to partner with devoted and passionate change-makers, and to equip them to go further and faster than they would have ever expected.
Back in the ‘90s, Mary Mambo bumped into some boys who were begging on the street. When she heard they only lived 15 minutes away, in a large Nairobi slum called Mukuru, she said “Take me there.” And they did. It was a very different neighborhood from her own. The boys showed Mary their homes. Every house Mary visited had a parent in bed, HIV-positive, dying. During their visit last week, Mary’s husband Joseph described Mukuru to me as “the place where you only go to when life is hard. And then when you leave, you have to forget it because it is too painful.”
At the time Mary, a nurse, had a few private clinics doing well financially. Joseph, an auditor, had a well-paying job in the civil service. Faced with suffering like that, it is easy to look away, go home and carry on with life. Mary and Joseph chose otherwise – they moved to Mukuru and opened a clinic.
They sold their house – “our kids’ inheritance” – slapped together four walls of corrugated iron sheeting for the clinic, and then ran headfirst into the harsh realities that the people there were living with. They called the clinic Cana, because “That is where Jesus did his first miracle, and these people needed a miracle.” As they increasingly experienced and understood their new neighbors needs, Mary and Joseph continued to respond. They saw too many kids on the streets instead of in school – so they opened a school. They saw that many of their school girls were being sexually abused at home – so they opened a rescue center/orphanage. Too many mothers and babies lost in home births – they opened a maternity ward. Too many people walking through life without hope – they opened a church.
Today, the school teaches several hundred kids grades 1 through 8, the orphanage cares for dozens of girls, the clinic sees 1800 patients and delivers 120 babies per month, and they are opening an operating room on the second floor above the church.
But last week, with all that going on in the background, Mary and Joseph were in Kijabe for the sake of just one young girl. A few years back they met a woman struggling to provide for her twelve orphaned grandchildren. To make a long story short, they had provided her with a place to stay, helped her find a way to make some money, and had taken four of her grandchildren to live with them at the orphanage. Now the second eldest was having a difficult time getting into a nursing program, and Mary and Joseph had come to advocate for their granddaughter, who wasn’t their granddaughter.
From the beginning of Banda’s relationship with Cana Family Health Center, Cana’s young administrator Harrison has really pushed to build a relationship with Kijabe Hospital to make sure that Cana has a hospital to refer their patients to, especially when their patients do not have money to pay. “Our community thinks that we can handle everything, but we cannot. We can only do what we can do.” Harrison already tested this vision with a young mother whose baby experiencing problems with his eyes – through Banda, he was able to arrange for her to travel to Kijabe for treatment.
Last week, Harrison was able to connect with Molly and Edward – the people at Kijabe Hospital who find creative ways to finance procedures and treatments for patients without the ability to pay. They write up patient stories for an organization called Watsi that crowdfunds select surgical cases (most of that money comes from the U.S.), and they work with foundations and churches abroad to supplement Kijabe Hospital’s several funds for patients in need.
It’s really exciting when Banda is able to go beyond IT solutions and act as a connector. The budding Cana – Kijabe Hospital relationship is an early example of the types of collaboration that the Banda network can facilitate. We often say that Banda Health is our baby and that it’s taking a global village to raise it – in the same way, change-makers like Mary, Joseph, Harrison, their team at Cana, and healthcare practices all over can accomplish so much more together than alone. We’ve got some ideas about how Banda can facilitate both collaboration, funding, and supply chain efforts to make healthcare more effective and more affordable at the same time. |
Banda Go is our baby, and it’s taking a global village to raise it. If you want to partner with local change-makers like Mary, Joseph and Harrison to transform healthcare in low-income communities like Mukuru slum, you can donate to Banda Health. This year we will be pushing hard to expand Banda to reach hundreds of clincs all over Kenya, and beyond. Every $10 helps us reach 150 more patients over the next five years.
Thank you for doing this with us!
Steve Letchford is the President of Banda Health. He lives in Kijabe, Kenya with his wife Sherri.
Ann is a seasoned leader with 12+ years of experience in strategy, innovation, and operational excellence. She was the Senior Director of Strategy and Alignment for Global Impact at McDonald’s Corporation. Before that, she was a Director of Strategy & Innovation for Global Delivery, where she spearheaded new operating models and digital products. Ann began her career as a consultant at The Boston Consulting Group, advising clients on growth strategies and innovation.
Mary Gibson is the Director of Development at BLESS.world. She has spent the past 12 years helping build strategic, innovative, mission-minded organizations that impact the most complex problems of our day. Previously, she was Director of Operations at CrowdHealth, a healthcare technology startup. Her prior professional fundraising experience includes Living Water International, The Gospel Coalition, and The Source for Women.
Julie does whatever Steve asks her to do! In the early years before joining Banda Health, Julie put her passion for helping people through technology to use as an education-focused, data systems engineer. After spending a few years volunteering as an NGO Treasurer in Kenya, she returned to the USA and fine-tuned her passion to simply focus on adult learning.
Julie’s healthcare hero is the on-call ortho surgeon whose name she can’t remember, but whose skills saved her foot after a car accident.
Clinton is a software developer with in-depth experience in software design, development, implementation, and testing. In a nutshell, solving clients’ needs is his specialty. He graduated from Jomo Kenyatta University of Agriculture and Technology with a bachelors in computer technology.
Clinton’s personal healthcare hero is all the doctors and nurses willing to work in low resource areas.
Lawrence markets BandaGo in new areas and onboards clinics who are ready to get started. He joined Banda Health first as an Ambassador, gaining experience in surveying, IT and sales.
His personal healthcare hero is Dr. Steve Letchford at Kijabe Hospital.
Michael helps clinics get started with BandaGo. He joined Banda Health after gaining initial work experience in IT support and data management. He graduated from Jomo Kenyatta University of Agriculture and Technology with a bachelors in mathematics and computer science.
Michael’s personal healthcare hero is Dominic Ngalo, a data analyst at Kenyatta National Hospital in Nairobi.
Jeremy is our on-the-ground man, making sure the pilot sites have what they need to use our software. He previously worked as a systems analyst and team lead after getting his bachelors degree in computer science at Africa Nazarene University.
Jeremy’s personal healthcare hero is Isabella Muturi, a nurse at AIC Marira Clinic in Kenya.
David’s personal healthcare heroes are the doctors, nurses and physical therapists in his own family.
Steve is the visionary behind Banda Health. After two decades working as a doctor and hospital administrator in Africa, he has stories that will convince even the biggest skeptic of the impact that IT can have on African healthcare.
Steve’s personal healthcare hero is Irene Mundia, a licensed practical nurse at Mushima Rural Health Centre in Zambia.
Kevin is a passionate data enthusiast. He ensures that Banda Health can tell a story through their data. His vision is to serve as a gatekeeper for Banda’s data so that stakeholders can understand data and use it to make strategic business decisions. He has a bachelor’s degree in Computer Science from Strathmore University.
Kevin’s personal healthcare hero is all the doctors and nurses giving it their all during the pandemic.
Kinya keeps all of the logistics working at Banda Health with 15 years of experience in the corporate and non-profit world and a lot of energy! A Texas A&M alum (Journalism and Economics), her laugh is infectious. She is passionate about expanding the global digital agenda to include social innovation in healthcare initiatives.
Kinya’s personal healthcare hero is Dr. Shelley Machuta, a Radiation Oncologist in Covington, GA.
Nelly is our “concepts expert.” She ensures that all the necessary terms for our clinical modules are mapped and submitted to CIEL (concept dictionary). She’s a clinical epidemiologist with a master’s degree in epidemiology and disease control.
Nelly’s personal healthcare hero is Dr. Steve Letchford at Kijabe Hospital.
Kevin is undoubtedly our most outgoing developer! Before joining Banda Health, he spent 5 years in software consulting, working as a developer and manager at Pariveda Solutions. He completed his bachelor’s in aerospace enginnering at the University of Texas.
Kevin’s personal healthcare hero is Kate B., a physical therapist at Evangel VVF Center in Jos, Nigeria.
Jessica keeps the team organized. Whether it’s filing tax forms or preparing board reports, she makes sure it gets done on time! Before joining Banda Health, Jessica used her organization skills at a soccer start-up in Germany. She graduated from Yale University with a bachelor’s in Ethics, Politics and Economics and completed her master’s in International Relations at the Free University of Berlin.
Jessica’s personal healthcare hero is Jairos Fumpa, a cataract surgeon at Mukinge Mission Hospital in Zambia.
Andrew makes sure the Nairobi team stays on track. He may seem quiet, but don’t underestimate his passion and expertise when it comes to health technology. He’s worked with leading businesses both in Kenya and internationally.
Andrew’s personal healthcare hero is Benedetta, a cashier at AIC Marira Clinic in Kenya.
Wes oversees all things technical. If you want a sneak peek at the roadmap, he’s your man! With 15 years of programming experience in the US private sector plus 5 years of technical consulting and team leadership, he definitely knows what he’s doing.
Wes’ personal healthcare heroes are the Christian medical missionaries working around the world.